Privacy Policy – TrendyDice

Last updated: 30/11/2025

At TrendyDice, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or place an order for custom apparel and merchandise.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

When you contact us, submit an enquiry, or place an order, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping/billing address

  • Design files or artwork you share

  • Organisation details (college/corporate/team)

B. Non-Personal / Automatic Data

When you browse our website, we may automatically collect:

  • IP address

  • Device type and browser type

  • Pages visited & time spent

  • Cookies and analytics data

  • Referrer/traffic source

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process orders, quotations, and customisation requests

  • Contact you regarding your enquiry or design approvals

  • Deliver products and provide customer support

  • Improve our website, services, and product offerings

  • Send updates, promotions or service-related information (only if you opt-in)

  • Prevent fraud, misuse or unauthorised activity

We do not sell or rent your information to third parties.

3. Sharing of Information

We may share your information only with:

  • Logistics & courier partners – to deliver your products

  • Payment gateways – to process payments securely

  • Trusted vendors – for printing, embroidery or production requirements

  • Legal authorities – if required by law or to protect our rights

All partners are required to keep your data confidential.

4. Cookies & Tracking Technologies

Our website uses cookies for:

  • Improving navigation

  • Remembering preferences

  • Understanding behaviour through Google Analytics or similar tools

You can disable cookies in your browser settings, but some website features may not work properly.

5. Data Storage & Security

We take strong security measures to keep your information safe, including:

  • Encrypted data transfer (HTTPS)

  • Limited internal access

  • Secure servers and password-protected systems

However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

  • Request access to the information we hold

  • Correct or update inaccurate details

  • Request deletion of your data (unless required for legal/order history reasons)

  • Opt-out of marketing communication

You can exercise these rights by contacting us.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content. Please review their policies independently.

8. Data Retention

We retain information only as long as necessary to:

  • Fulfil your orders

  • Provide support

  • Meet legal, tax, or accounting requirements

9. Children’s Privacy

TrendyDice does not knowingly collect personal information from children under 13.
If you believe such data was collected, please contact us for prompt removal.

10. Changes to This Policy

We may update this Privacy Policy occasionally. The updated version will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or wish to request data changes/removal, contact us:

TrendyDice – Custom Apparel & Merchandise
📧 Email: support@trendydice.com
📞 Phone: +91 9738097381
🌐 Website: www.trendydice.com